Make online purchases effortless
Remember the last time you went to a brick-and-mortar store to buy a product you did not know much about? Could be a new washing machine, a car, laptop or a mattress. Big chance you’ve asked an assistant for help and the personal advice helped you make a purchase decision. Unfortunately, online shopping experiences aren’t always quite that convenient and lack the personal assistance consumers desire. The result: effort causes friction, which leads to lost customers and decisions based on price, therefore causing lost revenue. By unleashing the power of AI, ecommerce platforms now have the opportunity to create an effortless shopping experience by answering product questions and providing personal advice.